BSS Engineering Practices Survey 2026

Asymm Systems is conducting research into BSS/OSS engineering practices in the telecom industry, with a focus on TMF standards adoption and common deployment challenges.

This survey takes approximately 5 minutes to complete. Results will be published as an industry brief later this year.

Your participation helps us understand real-world engineering challenges facing the telecom development community.

Section 1: Profile

What is your primary area of work? *

What is your seniority level? *

Years in telecom BSS/OSS? *

Name (optional)

Organizations / Telcos you have worked for (optional)

Email - to receive published results (optional)

Section 2: BSS Deployment

Typical duration of a BSS platform deployment at your organisation? *

What is the average lead time from contract signing to first live subscriber in your recent BSS transformations? *

What percentage of BSS deployments you've been involved in were delivered on time and within budget? *

What are the top 3 causes of BSS deployment delays? * (select up to 3)

Requirements changes mid-project Integration complexity across systems Vendor customisation limitations Unreliable testing / QA cycles Resource and skill gaps Organisational and governance issues Unforeseen issues arising from legacy system migration Strict regulatory and compliance requirements Other

Section 3: Standards and Certification

Has your organisation adopted or begun adopting TMF standards (Open APIs, eTOM, SID, ODA)? *

At what stage are TMF compliance issues mostly discovered in your projects? *

How does your team currently verify TMF compliance? *

What are the most time-consuming aspects of BSS component development? * (select up to 3)

Requirements analysis Architecture/ design Coding/ implementation Standards compliance verification Integration testing Documentation Certification process Other

Section 4: Open-Ended

In post-mortem reviews, what is typically identified as the single biggest cause of project delays? (optional)

If you could change one thing about how BSS components are built and delivered today, what would it be? (optional)

Your responses are confidential. We will not share individual responses.

Thank you for participating.

Your responses have been recorded. We will publish aggregated findings as a research report later this year.

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